RUF Service-Center Competent, reliable & personal

Customer satisfaction has always been our top priority. We take your individual requirements into account right from the planning and construction stage. We are also there for you when your RUF briquette press has (long) left our site. Our expert RUF service team offers you support by telephone or on site from the time of purchase of the machine throughout the entire lifecycle. We personally take care of maintenance, servicing, overhaul, upgrading or repairing your briquette press and ensure a trouble-free operation – no matter how old your system is.

 

Your benefits

  • More than 90% parts availability in stock
  • Parts available for all RUF presses ever built
  • Express delivery in very short time available worldwide
  • Fast response times for maintenance & repair
  • Free and non-binding test pressing
  • Rental service for our systems

Your direct contact to the RUF Service Center


We would like to save you unnecessary waiting time. This is why we kindly ask you to have the following information ready:

  •     Machine number
  •     Machine type
  •     Operating hours
  •     Components / Art.-number
  •     Year of manufacture

RUF services The all-round worry-free package

TEST PRESSING

In our technical centre, we offer you a free and non-binding test pressing of your material. A test pressing forms the basis for customising our briquetting machines to your material and your requirements, and provides a wide range of insights.
 

CONSULTING, PLANNING, MANUFACTURING

Based on our many years of experience in the field of briquetting, we identify the right briquette system for your specific production environment from our range of high-performance hydraulic presses and different peripheral equipment, using the latest CAD systems.
 

RENTAL PRESSES

You would like to test one of our briquette presses in your own production environment? You can rent a briquette press from us which will allow you to carry out test pressings in your facilities, under real conditions. A subsequent value assessment for your briquettes is therefore also possible.   


INSTALLATION & COMMISSIONING

We commission your briquette press at your production site and adjust the machine directly to your material. Our briquetting experts will train your employees on site to ensure a consistently reliable and safe operation of your briquetting system.

REPAIR & MAINTENANCE

Our service technicians are at your service, practically worldwide. Due to high flexibility and our extensive spare parts stock, possible downtimes are reduced to a minimum.   
 

MAINTENANCE CONTRACT

We offer you individually adjusted maintenance contracts, which guarantee additional operational safety and longevity for your briquetting system. We would be happy to inform you about the benefits – contact us directly!


ORIGINAL SPARE PARTS

Due to the enormous spare parts storage of our in-house component manufacture, we can ensure a spare parts availability of 90% in stock. Benefit from short response times and a year-long availability of spare and wear parts for all RUF systems produced to date! 

MACHINE OVERHAUL

Is your briquetting system still keeping its promise of quality even after years of use? To ensure you remain satisfied we offer not only the exchange of spare and wear parts, but also a complete general overhaul of your machine.

REPLACEMENT OF OLD SYSTEMS

Does the capacity of your briquetting system no longer meet your requirements? No problem, we will buy back your used machinery and accept it in payment for a new briquetting machine with a higher throughput.
 


PERIPHERAL EQUIPMENT

Optimise and automate the material with our peripheral equipment, which includes chip conveyors, feed hoppers, silos or lift and tilt devices and many more – for integrated, tailor-made briquetting solutions!